Gift Services
"The best gifts are the ones we would like to keep ourselves."
We ship gift orders everyday, so we get feel like Santa all year long. We hope Comfort Silkie gifts become your favorite gift to give. We make it easy to surprise someone with something really special.
Sending A Gift
When ordering you can fill in a gift shipping address and a gift message.
Gift wrapping
All of our products are beautifully gift boxed or gossamer bagged.
Shipping Information
Shipping Charges
Comfort Silkie ships priority mail. Shipping charges are based on weight and distance.
Ship Method
Comfort Silkie orders are shipped US Priority Mail. To accommodate processing and shipping time expect your order to arrive within 7 to 10 days. For rush orders call customer service at 1-800-266-2229 to request one of our express shipping methods.
Outside Continental U.S.
Shipping charges for shipments to Hawaii, Alaska, U.S. Territories (Guam,Puerto Rico) and P.O. BoxAPO/FPO are calculated off line. You will be emailed the total charges before we ship. We will ship when we receive your email confirmation. It may take 4-8 weeks to receive an order at these addresses.
International Orders
International shipping costs vary. Once your order is received, customer service will determine the cost and notify you by email. Please make sure to give a valid email address when ordering. We will ship when we receive your email confirmation. We cannot accept foreign credit cards. Orders payment must be in US currency. You will be responsible for import duties. International orders may take several weeks to arrive.
Returns & Exchanges
Comfort Silkie accepts returns for a manufacture defect, damaged, or incorrectly shipped items. Exchanges require a $2.00 restocking fee. Only unopened, original quality, products purchased directly from Comfort Silkie may be exchanged.
Return shipping is the responsibility of our customer. All returns must be processed with a Return Authorization # (RA#). Call 1-800-266-2229 for an authorization number.
Replacement or exchanges will not be given for items sent to us without prior approval. Inside your package please include the RA#, your name, address, phone number, email address, invoice number and the reason for return or exchange. All sales are final after 14 days.
Please ship returns or exchanges to:
Comfort Silkie - RA#
2826 LaMirada Dr., Suite C
Vista, CA 92081
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